Leo top up's Terms & Conditions — Complete Guide for Members

Leo top up (hereinafter referred to as the "Platform" or "we") is a licensed online gaming platform in Bangladesh. These Terms & Conditions constitute a legally binding agreement between leo top up and all its members. By registering an account, logging in, or using any of our services, you confirm that you have fully read, understood, and agreed to these Terms & Conditions.

We understand that legal language can feel overwhelming. That's why leo top up's Terms & Conditions are written in plain, easy-to-understand language, so every member can follow along. That said, this document is a legally binding agreement, so please read it carefully in full.

Leo top up reserves the right to update these terms and conditions at any time. If changes are made, we will post a notice on the platform, and for significant changes, you will also be notified by email. Continued use of the platform after updated terms have been published will be considered your acceptance of the new terms.

A valid account is required to use leo top up. You must provide accurate and complete information at the time of registration. Accounts created with false information may be suspended at any time, and any funds in the account may be forfeited.

• Each individual may only open one account — multiple accounts under the same name, address, mobile number, or payment method are strictly prohibited.
• The details provided at registration — including your name, date of birth, and mobile number — must be accurate.
• Keep your account password and login credentials completely confidential — you are solely responsible for any activity carried out under your account.
• If you suspect your account has been hacked or accessed without authorization, contact leo top up support immediately.
• No person under the age of 18 may register or play on leo top up — this is strictly enforced.
• Creating an account using another person's identity or details is strictly prohibited.

To make a deposit on leo top up, you must use an approved payment method. Currently, deposits are accepted via bKash, Nagad, and Rocket. All deposit amounts must fall within the specified minimum and maximum limits.

• Minimum deposit: BDT 100; Maximum single deposit: BDT 50,000.
• Deposits are typically credited to your account within 1–5 minutes. If there is a delay, please contact support.
• Deposits must be made only from a payment account registered in your own name.
• Using third-party payment accounts is strictly prohibited and may result in account termination.
• Use of funds from money laundering or illegal sources will be reported to the relevant authorities.
• leo top up does not encourage playing with credit card funds or borrowed money.

Leo top up bonus offers are designed to give members added value. However, each bonus comes with specific terms that must be met before any bonus balance can be withdrawn. Misuse of the bonus system may result in account termination.

• Each bonus offer can only be claimed once per member — two members from the same household cannot receive the same bonus.
• Making a withdrawal while a bonus is active will result in the bonus being forfeited.
• Any attempt to exploit loopholes in the bonus system will result in permanent account suspension.
• leo top up reserves the right to modify or cancel any bonus offer at any time.

All games at leo top up are audited by internationally accredited fair gaming authorities and certified with RNG (Random Number Generator) verification. This means every game outcome is entirely random and unbiased. leo top up never interferes with game results.

• In the event of a software malfunction during gameplay, leo top up reserves the right to void the affected round.
• Bets cannot be changed or cancelled once placed.
• If a game is interrupted due to a network disconnection, the outcome will be determined based on leo top up's server logs.
• Using automated bots or scripts to play games is strictly prohibited.
• Using multiple accounts to gain unfair advantages from bonuses or promotions is strictly prohibited.
• Colluding with other members to gain an unfair advantage will result in both accounts being permanently banned.

Withdrawals on leo top up are simple and fast. However, a verification process is in place for security purposes. If your identity has not been verified, additional information may be requested at the time of withdrawal.

• Minimum withdrawal: BDT 300; Maximum single withdrawal: BDT 1,00,000.
• Withdrawals are typically processed within 15 minutes to 4 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• KYC verification is mandatory before your first withdrawal.
• Bonus balance is displayed separately and cannot be withdrawn until wagering requirements are fully met.
• Suspicious withdrawal requests may be held pending investigation.

Leo top up uses industry-leading technology to protect your personal and financial data. Our servers are secured with 256-bit SSL encryption. Your information is never sold or shared with third parties, except where required by law.

• Change your login password regularly and never share it with anyone.
• Keep Two-Factor Authentication (2FA) enabled — it adds an extra layer of security to your account.
• Avoid logging into leo top up over public Wi-Fi.
• leo top up will never ask for your password or OTP via email or phone.
• Beware of phishing links and fake leo top up sites — always access the platform directly through the official website.

To view our full Privacy Policy Privacy Policy Visit the page to find detailed information on what data we collect, why we collect it, and how it is stored.

Leo top up believes gaming should be a form of entertainment — not a source of income. We encourage all our members to play responsibly. If you feel gaming is having a negative impact on your life, please seek help.

• You can set your own deposit limits — on a daily, weekly, or monthly basis.
• You can temporarily suspend your account for a set period using the self-exclusion option.
• Keep the Reality Check feature enabled — it will remind you how long you've been playing every hour.
• If you notice signs of gaming addiction, please contact our support team.

For more information on responsible gaming, please visit our Responsible Gaming Read the page.

Leo top up reserves the right to temporarily or permanently close any account if a member violates these Terms & Conditions. Members may also request the closure of their own account at any time.

• Operating multiple accounts will result in all accounts being suspended and balances forfeited.
• Registering with false information, or any proven case of fraud or deception, will result in permanent account closure.
• Any involvement in illegal activities will be reported to the relevant authorities.
• If your account is closed and you have a valid balance (excluding bonuses), you will be given the opportunity to withdraw it, provided no violations have occurred.
• To close your account, email our support team — the process will be completed within 48 hours.

Leo top up may update these terms and conditions from time to time. Depending on the nature of the changes, we will post a notice on the platform and, where necessary, notify you via your registered email or SMS. The effective date of any new terms will be clearly stated.

If you do not agree to the updated terms, you may request to close your account. Continued use of the platform after any changes will be considered your acceptance of the new terms.

If you have any questions about these Terms & Conditions or need clarification on anything, please don't hesitate to get in touch. leo top up's support team is available 24/7, every day of the week.

• Email: [email protected]
• Live Chat: Log in to the platform and start a live chat session at any time.
• Support availability: 24/7, in both Bengali and English.